As we close in on two months back to work we want to thank all of you for your understanding of the challenges of treating patients safely during this pandemic. Our new protocols require coordination of when and where patients are in the office at all times to allow for appropriate distancing. This necessarily slows down our usual efficiency and your patience is greatly appreciated.
We have added staff to help us become more efficient, yet we are finding it difficult to find the time to contact all of the patients that need to reschedule postponed visits. If you are one of these patients, it would be helpful for you to contact us. We have also added hygiene appointments on Fridays to try and catch up. Additionally, both Drs. Will and Amanda Archer have joined the staff and have provided some welcome relief.
We continue to follow CDC, OSHA, and Vermont State guidance to ensure safety for both our patients and staff (see below protocol). Please notify us by phone (802-649-2630) when you arrive at the office and someone will meet you at the side door for COVID screening prior to entering.
Once again, thank you for your continued patience and understanding during these unusual times.
Stay safe and stay well,
Toby Kravitz and Staff
To our patients:
Thank you all for your patience and understanding during this crisis. Many of you have reached out to me these past few months with much-needed words of encouragement. I am humbled and very grateful to you all.
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
We look forward to seeing each of you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 802-649-2630 or visit our website at www.norwichvtdentist.com.
We will be back in the office starting June 1st and begin the task of rescheduling the many visits that were postponed. Please continue to be patient and understanding with us as this is a daunting task.
We value your trust and loyalty and look forward to welcoming back all of our patients, neighbors and friends.
Toby Kravitz DDS FAGD and Staff
Hartford VT • Thetford VT • Woodstock VT • Hanover NH • Lyme NHLebanon NH