Important Information Regarding COVID-19

A Message from Dr. Kravitz

To our patients:

Thank you all for your patience and understanding during this crisis.  Many of you have reached out to me these past few months with much-needed words of encouragement.  I am humbled and very grateful to you all.

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, its both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask for some screening questions. You’ll be asked those same questions again when you are at the office.
  • You will be required to wear a face covering while in the office. It would help us greatly if you could wear your own as supplies are in short supply.
  • We request that you limit the number of visitors accompanying you to the visit. Ideally, you should come by yourself. Anyone accompanying you will be asked to remain in the car, or if they enter the building they will be screened first and be required to wear a face mask.
  • We will ask that you remain in your car when you arrive and call or text us and we will instruct you as to when to come to the door. We will take your temperature before allowing you to enter the building.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • You may see that our waiting room will no longer offer magazines, childrens toys and so forth, since those items are difficult to clean and disinfect.
  • We strongly urge you to use the restroom prior to arriving so as to minimize cross-contamination risk.
  • Due to the amount of new personal protective equipment that we are required to wear, we will be keeping the office temperature quite cool, so please dress appropriately.
  • Appointments will be managed to allow for social distancing between patients. That might mean that youre offered fewer options for scheduling your appointment.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
  • We ask that payments be arranged in such a way as to minimize contact at the front desk

 We look forward to seeing each of you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 802-649-2630 or visit our website at www.norwichvtdentist.com. 

We will be back in the office starting June 1st and begin the task of rescheduling the many visits that were postponed.  Please continue to be patient and understanding with us as this is a daunting task.

We value your trust and loyalty and look forward to welcoming back all of our patients, neighbors and friends.

Sincerely,

Toby Kravitz DDS FAGD and Staff